Except as expressly permitted by the Terms of Service, or in cases of emergency to avoid death or physical harm to individuals, SGW Global will only disclose Customer Data in response to valid and binding compulsory legal process. SGW Global requires a search warrant issued by a court of competent jurisdiction (a federal court or a court of general criminal jurisdiction of a State authorized by the law of that State to issue search warrants) to disclose Customer Data.
All requests by courts, government agencies, or parties involved in litigation for Customer Data disclosures should be sent to [email protected] and include the following information: (a) the requesting party, (b) the relevant criminal or civil matter, and (c) a description of the specific Customer Data being requested, including the relevant Customer’s name and relevant Authorized User’s name (if applicable), and type of data sought.
Requests should be prepared and served in accordance with applicable law. All requests should be narrow and focused on the specific Customer Data sought. All requests will be construed narrowly by SGW Global, so please do not submit unnecessarily broad requests. If legally permitted, Customer will be responsible for any costs arising from SGW Global’s response to such requests.
SGW Global is committed to the importance of trust and transparency for the benefit of our Customers and does not voluntarily provide governments with access to any data about users for surveillance purposes.